| Privacy Policy |
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1. Introduction The purpose of this policy is to explain how Athena Design collects, protects, and uses personal data. Athena Design is committed to ensuring that any personal data supplied by its customers or is otherwise generated by its business activities is collected and processed fairly and lawfully. 2. What Types Of Personal Data Does Athena Design Collect? Athena Design needs certain personal data to enable it to provide its products and services to its customers and end users. The personal data collected will generally include: company name, company size and sector, individual contact names and job titles for delivery, installation, support and billing, postal address, telephone and fax numbers, and e-mail addresses. Athena Design also has access to personal data that is submitted by individuals via our web site, including IP and email addresses for incoming and outgoing data and network usage data. 3. How Does Athena Design Obtain Personal Data? Athena Design obtains personal data in a number of ways including from enquiries made via our website, orders placed by customers and end users (whether by telephone, fax or email or by application form); from enquiries made by existing customers and potential customers, (including information gathered at marketing events and via our website); from third party list brokers; from resellers who pass on personal data about end users; and directly via our mailing list subscriptions 4. How Does Athena Design Use The Personal Data It Holds? 4.1 Providing and Improving our Services Most of Athena Design ’s use of personal data is necessary to enable it to provide a service to its customers and its end users, including order processing, delivery, installation and support services as well as for invoicing and in order to answer general customer enquiries. In addition, Athena Design may also use personal data to improve on the level and type of service it offers to its customers. As part of this interest in improving the service provided Athena Design may process personal data for the purposes of sales analysis and customer usage statistics. 4.2 Direct Marketing Athena Design may from time to time inform its customers, end users and potential customers about Athena Design ’s products and services and other information it feels may be of interest. Customers and other recipients of information from Athena Design may indicate whether or not they wish to receive such information at any time by simply contacting Athena Design as indicated in paragraph 7 below. 5. To Whom Does Athena Design Disclose Personal Data? Athena Design will pass personal data within its internal departments in order to fulfil sales and support obligations as well as to selective contracted third parties, who may be directly involved in providing services. As a general rule, Athena Design does not disclose personal data to unaffiliated third parties except where customer consent has been obtained, where Athena Design is under an obligation by law to disclose personal data or where Athena Design has contracted with third parties to assist in providing services to Athena Design customers such as for delivery, installation and systems support services. 6. Customers' Rights The law in certain jurisdictions (including countries within the European Economic Area) gives individuals whose personal data is held by Athena Design specific rights to access and rectify personal data held about them. These include the right to: 6.1 obtain from Athena Design , for a prescribed fee, confirmation that personal data is held, as well as a written description of such personal data, the purpose(s) for which it is being used, the source(s) of the personal data and details of any recipients; 6.2 request the deletion or rectification of personal data which is inaccurate; and 6.3 as explained in paragraph 4.2 above to object to any unsolicited information sent by Athena Design regarding promotions or new products and services. 7. Contact Details If any individual wishes to contact Athena Design regarding the personal data held about them or has any other question about Athena Design ’s data privacy procedures, they should direct an email to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it 8. Policy Updates As part of Athena Design ’s commitment to compliance with data privacy requirements, and to reflect changes in Athena Design ’s operating procedures, we may update the terms of this policy from time to time, and will post the revised policy on this page. |